Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nathan Jordan

Nathan Jordan

September 26, 2024

5  out of  5
rating by Nathan Jordan
"Great service and professional, always willing to help, friendly atmosphere"
We responded:
"Nathan, we appreciate you and Rhonda for being such loyal customers! Thank you for choosing Chris Brown State Farm for your insurance needs!"
Profile photo of Sophia Literski

Sophia Literski

September 26, 2024

5  out of  5
rating by Sophia Literski
"Chris and Kasey are amazing agents and have helped so much during accidents and basically everything for me, and i couldn’t be more happier to have them taking care of me!"
We responded:
"Sophia, it was a pleasure helping you through your first claim. We are so happy you were ok and that you are up and running again. Thank you for choosing Chris Brown State Farm for your insurance needs!"
Profile photo of Tom B

Tom B

September 19, 2024

5  out of  5
rating by Tom B
"Switched to Chris after our other agent screwed our premiums and plans up and we couldn't be happier. Him and his team always helps us when we have questions or concerns. Been the best decision we made to change agents and we are very happy with our him and his team. Thank you!"
We responded:
"Tom, I am so happy we were able to help you! We look forward to assisting you with your insurance needs!"
Profile photo of Jessica McCane

Jessica McCane

September 16, 2024

5  out of  5
rating by Jessica McCane
"Chris and his team have always been more than helpful! I bought a sxs and they had me my new insurance card after hours since the system was down! Hands down the most caring and helpful agent! Highly recommended"
We responded:
"Jessica, I appreciate the amazing review! We appreciate your business throughout the years and look forward to servicing your insurance needs."
Profile photo of Julie Humphries

Julie Humphries

June 17, 2024

5  out of  5
rating by Julie Humphries
"Chris and his wife Cassie are amazing people to work with! I've had the pleasure of being a loyal customer for over 13yrs.. I can't find the words to express how awesome, caring, dedicated, and personable they are! In 2015 my family lost our home to a house fire. Chris was there by my side before the fire was even put out.. he had my family a place to stay within the hour, gift cards to go eat, a groomer & vet to check out my dogs, and a hand written check to help with whatever we needed at that moment. I've never had an agent be so involved and show such compassion towards a client!! It was heart warming. And thats why I'll never go anywhere else because I can guarantee you you will never find another agent with these amazing qualities.. and you will get the BEST customer service I've ever seen! Thats why we have our car/home/flood insurance all with them!! 😉😊 **Must add that we have teenage boys in the home so we are frequent flyers in the claims dept and each one is handled so well and done in a very timely matter."
Profile photo of Jake Maddox

Jake Maddox

October 25, 2023

5  out of  5
rating by Jake Maddox
"My wife and I have been with Chris for over 10 years. Every experience has been dealt with in a fast friendly manner and the knowledge of the office is top notch."
We responded:
"Jake, we appreciate the years of loyalty to our office and State Farm for your auto, home & life insurance needs!! "
Profile photo of Bobby Johnson

Bobby Johnson

August 11, 2023

5  out of  5
rating by Bobby Johnson
"Chris and Kasey have been my agent for 17 yrs and i can honestly said their isnt two better agents"
We responded:
"Bobby & Lauri, thank you for being such loyal customers to State Farm and especially our office for all your auto, Life and home insurance policies!! We look forward to working with you many years into the future!"
Profile photo of Randi Howard

Randi Howard

May 22, 2023

5  out of  5
rating by Randi Howard
"Chris is great to worth with. He has made filling out our homeowners claim and getting the money from insurance a seamless process! He made some extra phone calls to get it taken care of quickly, so we could get the work on our roof started. Would definitely recommend his office!"
Profile photo of Josef Tyler

Josef Tyler

March 19, 2023

5  out of  5
rating by Josef Tyler
"Chris is just absolutely awesome he's always trying to help me save money always friendly and in a good mood"
Profile photo of Nicholas Ainsworth

Nicholas Ainsworth

November 10, 2022

5  out of  5
rating by Nicholas Ainsworth
"Chris and his team helped my family and I with our Renters Insurance and Car Insurance. It was thorough and I learned how my coverage actually works. Thanks guys!"
Profile photo of Wayne Johnson

Wayne Johnson

October 26, 2022

5  out of  5
rating by Wayne Johnson
"Chris is a caring and wonderful agent. He helped my family in Missouri get coverage at a great price!"
We responded:
"Wayne, we really appreciate the kind words and the 5 Star review!"
Profile photo of Ramsey Dickerman

Ramsey Dickerman

October 26, 2022

5  out of  5
rating by Ramsey Dickerman
"Great people to do business with! Chris is passionate about what he does & his office takes their job seriously."
We responded:
"Ramsey, you and your family are a joy to work with! Thank you for the kind words!"
Profile photo of alicia davis

alicia davis

October 25, 2022

5  out of  5
rating by alicia davis
"Chris and his team members are great to work with. They answered all my insurance questions. He is a State Farm agent that cares."
We responded:
"Alicia, thank you for your business and the 5 Star review!"
Profile photo of Jake Molitor

Jake Molitor

October 25, 2022

5  out of  5
rating by Jake Molitor
"Chris and his staff always do an amazing job and I highly recommend their agency!"
We responded:
"Jake, thank you for the kind words and the 5 Star review! We work really hard to keep our customers happy!"
Profile photo of Brandon Dufner

Brandon Dufner

October 25, 2022

5  out of  5
rating by Brandon Dufner
"Good!"
We responded:
"Thank you for the 5 Star review--Chris"
Profile photo of Gage DeBello

Gage DeBello

October 25, 2022

5  out of  5
rating by Gage DeBello
"Very kind and helpful got me out of quite a pinch"
We responded:
"Gage, thank you for the 5-star review! We appreciate your business! "
Profile photo of Kasey Brown

Kasey Brown

October 25, 2022

5  out of  5
rating by Kasey Brown
"Chris Brown is a great State Farm Agent! He and his team take time every year to visit me and my family to make sure we have exactly what we need and know what our coverage means. We go over our retirement plans and Banking needs, Life insurance and assets. I couldn’t imagine going anywhere else! This agency is extremely professional and personable. Highly recommend!!"
We responded:
"Kasey, thank you for the review! It is a pleasure working with you and your family!!"
Profile photo of Tony Volante

Tony Volante

October 25, 2022

5  out of  5
rating by Tony Volante
"Chris and his team are awesome! Give them a call for all of your home, auto and life insurance needs!"
We responded:
"Tony, thank you so much for the 5 Star review!! - Chris"
Profile photo of Tom Pelham

Tom Pelham

October 25, 2022

5  out of  5
rating by Tom Pelham
"Great Agency! Always puts the customer first!! I highly recommend!"
Profile photo of Mark Royalty

Mark Royalty

October 25, 2022

5  out of  5
rating by Mark Royalty
"Chris and his team are very honest and trustworthy. They always take care of the customer and make you feel like you have a friend in the insurance business."
We responded:
"Mark, thank you for the kind words and the 5 Star review! "
Profile photo of jim tirre

jim tirre

October 24, 2022

5  out of  5
rating by jim tirre
"Great agent."
We responded:
"Jim, thank you for the 5-star review!!! It's a pleasure taking care of your Home and Auto insurance! "
Profile photo of keith hickman

keith hickman

September 23, 2022

5  out of  5
rating by keith hickman
"We love the State Farm Chris Brown office in Union Mo! Chris Brown, himself and his staff are, professional, knowledgeable, personable and fun! They have treated us extremely well!"
We responded:
"Keith, We really appreciate the 5 star review and the kind words! We enjoy working with you and your family for all your home and auto insurance needs!!"
Profile photo of Jeff Schlattman - State Farm Insurance

Jeff Schlattman - State Farm Insurance

January 25, 2022

5  out of  5
rating by Jeff Schlattman - State Farm Insurance
"Chris and his team are very professional and provide great service!"
We responded:
"Jeff, we really appreciate the 5 Star review! Always great doing business with you!"
Profile photo of Kendra Gerschefske

Kendra Gerschefske

October 21, 2021

5  out of  5
rating by Kendra Gerschefske
"Every interaction I have on phone....its never been in person. is always wonderful Timely and very responsive to what I ever need."
We responded:
"Kendra, thank you so much for the great review! We love taking care of our customers and we are so thankful for your business. Please let me know if there ever anything we can do to help!"
Profile photo of gregg master

gregg master

April 15, 2021

5  out of  5
rating by gregg master
"i just spoke to kristin and i had the best customer service and so kind and understanding,,i would not get quotes from any other agency.but state farm..thanks state farm for all your help.."
We responded:
"Greg, we really appreciate the review! Kristin is the best and treats all our customers with kindness and respect! Welcome to Chris Brown State Farm Agency!"